Skip to main content
Memories give you direct control over how Phoebe investigates. They capture your team’s domain knowledge, investigation patterns, and hard-won lessons - so Phoebe doesn’t repeat past mistakes. With Memories, Phoebe goes beyond learning from past incidents - you decide what Phoebe should remember and how that shapes future investigations.

​
How memories work

Creating memories Memories can be added in two ways:
  1. Automatically - Phoebe learns from your feedback and follow-up questions. For example, if you correct a data source or suggest a better investigation approach, Phoebe saves that as a memory
  2. Manually - add rules and context directly in the Memories page. You can also view, edit and delete Memories here
Using memories Once added, Phoebe applies relevant memories in future investigations. You’ll see this in the “Thinking” steps:
  • Searching memories - Phoebe retrieves relevant context to enrich the investigation
  • Saving memories - Phoebe stores new learnings from your feedback
memories

​
What memories look like

Memories are typically investigation guidance in the form of “when X, do Y”: Avoid false assumptions
  • “Don’t assume all performance issues are related to [service] just because the alert mentions it. Verify the actual integration by checking error messages and trace span names.”
  • “When analyzing incidents with improved symptoms, don’t assume recent code changes without verifying deployments.”
Investigation patterns
  • “When investigating connection pool timeout errors, look for blocking operations that PRECEDE the database errors by hours or days.”
  • “When investigating container restart issues, verify which specific service is restarting before attributing root causes.”
Domain-specific context
  • “For [metric name]: values are in SECONDS (not milliseconds).”
  • “[service-a], [service-b], and [service-c] are separate services with separate containers and resources - don’t conflate issues across them.”
Memories apply to all investigations across your organisation.