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When Phoebe receives an alert via webhook, it automatically runs an investigation - generating cause hypotheses, supporting evidence, and recommended actions. Results are available in the Alerts table.

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Configure webhooks

To enable Alert investigation, configure webhooks from your alerting systems to route alerts to Phoebe. See Alert webhooks for provider-specific setup instructions.

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Slack notifications

You can receive Slack notifications when an investigation completes. Phoebe will post Slack messages with a synopsis of each alert with a link to the full investigation in the Alerts table. There are two options: Option 1: Dedicated notification channel
  1. Add @Phoebe Slack app to the channel
  2. When prompted, classify the channel as Other
  3. Run /phoebe notify alerts to receive all investigation notifications in this channel
Run /phoebe notify to view your current notification settings.
Option 2: Threaded replies to alert messages If your alerting system already posts to Slack (e.g. Datadog alerts posting to #datadog-alerts), Phoebe can reply directly in thread to those messages with investigation results. To set this up:
  1. Add @Phoebe Slack app to the alerts channel
  2. When prompted, classify the channel as Alerts
If Phoebe is already in the channel, run /phoebe categorise to change the channel type.
If Phoebe can’t find a matching Slack message to reply to and you have a channel configured with /phoebe notify alerts, Phoebe will post the alert synopsis there instead.