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To get started, you’ll need to login to your account and install the Phoebe Slack app.

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1. Account setup

We’ll create a Phoebe account for your organisation during onboarding. Once that’s ready, you can sign into your account using SSO at https://app.phoebe.ai/. Google OAuth and email + password are supported by default. Let your contact at Phoebe know if you require enterprise SSO such as Okta.

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2. Install Slack app

After you’ve logged in, visit https://app.phoebe.ai/slack/install and install the Phoebe Slack app by clicking the Add to Slack button. You may need approval from a Slack workspace admin - the install workflow will guide you on this. Once installed, the Slack app will connect to your Phoebe organisation automatically.

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Slack channel types

When you add Phoebe to a channel, it will ask you to classify it:
TypeBehaviour
Dedicated incidentEntire channel used for one incident analysis
Multi-incidentEach thread is a separate incident
AlertUsed for alert investigations
OtherGeneral purpose (search, notifications)
Run /phoebe categorise to change a channel’s type later.
Next, configure observability and code data integrations to enable the Investigations feature.Without these, only the Incident Review features are available.